Description

PARTY TIME ENTERPRISE INC dba POWER PAC RENTAL & SALES

Job Location: Klamath Falls and Medford Oregon

Equipment Rental Counter Associate

• Assist rental customers in a polite, friendly and professional manner whether in person or on the phone
• Ask customer questions to determine their rental needs and recommend proper equipment. Provide alternative suggestions if appropriate
• Prepare rental forms and contracts by obtaining customer signature and other information as required
• Explain rental fees and provide information about rented items such as operation of equipment adn safety features
• Answers telephone and receives orders by phone
• Resolve customer problems and answer questions
• Schedule equipment delivery and pickups and assists customer with the loading and unloading of equipment when necessary
• Daily audits of open contracts and call overdue rentals equipment rates and availability, creating rental quotes, reserving equipment, opening/closing rental contracts, scheduling equipment deliveries/pickups, emailing quotes/reservations/contracts to customers
• Periodically update and review company website for accuracy and messaging
• Complete rental transactions on (rental software) and perform basic tasks including, checking 
• Cleanse showroom floor and equipment. Arrange showroom displays. Keep shelves organized, stocked and clean
• Reporty safety violations to supervisor
• Adhere to all company policies, procedures, rules and regulations in written or verbal form
• Comply with government safety requirements and other regulations and security in store
• Attend department, store and safety meetings
• Perform other dfuties as requested

Requirements

• A high school diploma or equivalent GED is preferred 
• Must be able to lift/move approximately 50-70 lbs
• Customer Service Aptitude
• Strong telephone skills
• Effective written and oral communication skills
• Valid Driver's License and clean driving record
• Equipment renal industry experience preferred, but not required
• Experience as inside sales representative, rental counter sales representative, auto parts sales representative equipment dispatcher, truck dispatcher, construction foreman, or sililar role preferred, but not required
• On the job training will be provided